Refund Policy

  1. To cancel any booking customer has to call the customer service or cancel it through  www.flyfleets.com. The user can also write us an email at contact@flyfleets.com to cancel the booking.

  2. In case of cancellations within 24 hours of booking confirmation of at least one week post dated , user will be charged no fees . The refund will be credited to the user’s account in 7-9 working days.

  3. For cancellations made after 24 hours of booking confirmation, user will be charged 25% of the total fare and the remaining amount will be credited to the user’s account within 7-9 working days.

  4. In case a user don’t show up for his reservation or cancels the ride 24 hours before the pickup time, the booking shall be treated as a No Show and 50% of the total fare will be deducted out of security deposit and advance payment. The remaining amount will be credited to user’s account within 5-7 working days.

  5. In case user won’t be able to show a valid driving licence,either the booking will be cancelled with 50% deduction of total fare or we have to provide a driver(Rs. 1000/12 hrs will be charged to the user),